The QuestCom Group’s safety record is well above the national average, surpassing a large percentage of like companies. This number is determined by using our performance history. The standards used to measure industry safety performance are the experience modification rate (EMR), which is applied to workers' compensation premiums, and the Occupational Safety and Health Administration (OSHA) recordable injury and illness incidence rates. EMR The insurance industry developed experience-rating systems as an equitable means of determining premiums for workers' compensation insurance. Ratings are based on comparisons of firms doing similar types of work and the average expected performance in each work classification. Lower rates, meaning that fewer or less severe accidents occurred, result in lower insurance costs. Currently, The QuestCom Group’s rating is well below the national average of 1.0. OSHA Incidence Rates Each year, the U.S. Department of Labor's Bureau of Labor Statistics publishes ratings based on recordable safety incidents (defined by the Occupational Safety and Health Administration). This rate, called the incident rate, is based on 200,000 man-hours worked. The calculation is: (Number of recordable injuries X 200,000) / number of man-hours worked = incident rate) Since The QuestCom Group’s incorporation in 2001 there has never been a recordable company incident. The national average is 1.95 incidents for every 200,000 man hours. SAFETY DOWNLOADS Please select a category to download documents.